+254 20 278 2000info@geminia.co.ke

Head OfficeLe’Mac, 5th Floor
Church Road, Off Waiyaki Way

MPESA Paybill No553 200 (Life Insurance)
553 201 (General Insurance)

Customer Experience

Customer Experience

At Geminia we strive to care for and to serve our customers with passion, enthusiasm and dedication, trying to fulfil all their needs. We try to establish strong relationships with our customers based on a tailored service, maintaining collaboration and through continued innovation on our insurance products.

We deeply value your customer experience and we would love your feedback whether we met your expectations or if something went wrong somewhere so that we can get it right next time.

Kindly download our Customer Compliments, Comments and Complaints Form which you can fill, scan and send it to customer.experience@geminia.co.ke